Pro Boxing Store
Effective Date: October 15, 2026
Last Updated: October 15, 2026
1. Overview
At Pro Boxing Store, we work to process and deliver orders as efficiently as possible. This policy explains how orders are processed, how shipping works, and what to expect after placing an order.
Delivery times and shipping options may vary depending on the product, destination, shipping method, and availability.
2. Order Processing Time
Orders are processed during our regular business days, excluding weekends and public holidays.
Our website information indicates that order processing generally takes 1–2 business days. However, some orders may require additional time due to product availability, customization, payment verification, or other circumstances.
Processing time is separate from shipping time. An order may take additional time to arrive after it has been dispatched.
If an order requires additional processing, we will provide an update where appropriate.
3. Shipping Methods and Delivery Estimates
Available shipping methods and estimated delivery times will be displayed during checkout where applicable.
Delivery estimates are provided for planning purposes and are not guaranteed arrival dates. Actual delivery times may vary depending on the destination, carrier operations, weather, peak shipping periods, and other factors.
If a specific delivery date is important to you, please contact us before placing your order to discuss the available options.
4. Shipping Costs
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
The final cost may depend on the shipping destination, package size, weight, selected delivery service, and any applicable special handling requirements.
Any shipping promotion or free-shipping offer will be subject to the conditions stated with that offer.
5. Order Tracking
When tracking information is available, it may be provided by email after your order has been dispatched.
Please allow time for the carrier’s tracking system to update. Tracking information may not appear immediately after shipment.
If you have not received tracking information or need help locating your order, contact us with your order number.
6. Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please review your address carefully before completing checkout. If you notice an error, contact us as soon as possible.
We cannot guarantee that an address can be changed once an order has entered processing or has been handed over to the shipping carrier.
Additional shipping costs or delays caused by incorrect or incomplete address details may be the customer’s responsibility where permitted by law.
7. Delayed or Missing Deliveries
Although we work to fulfill orders promptly, delivery delays can sometimes occur.
If your order has not arrived within the estimated delivery window, please check the tracking information first. If the tracking information is unavailable or does not resolve the issue, contact us so we can review the order and advise you on the next steps.
Where appropriate, we may work with the shipping carrier to investigate a delayed or missing shipment.
Delivery issues will be handled in accordance with the circumstances of the order and applicable law.
8. Damaged Packages or Incorrect Items
Please inspect your order when it arrives.
If a package or product appears damaged, or if you receive an incorrect item, contact us as soon as reasonably possible.
Include your order number, a description of the issue, and photographs of the packaging or product where relevant. This information can help us assess the situation and determine the appropriate resolution.
Please retain the packaging until the issue has been reviewed, if possible.
9. International Shipping and Customs
International shipping availability, delivery estimates, and charges may vary by destination.
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Unless expressly stated otherwise at checkout, these charges may be the customer’s responsibility.
Customs processing may also affect delivery times. Customers are responsible for complying with applicable import requirements in their destination country.
Please contact us before ordering if you need clarification about shipping to your location.
10. Multiple Shipments and Product Availability
Depending on product availability and fulfillment requirements, items in an order may occasionally be shipped separately.
If an order is divided into multiple shipments, delivery dates and tracking information may differ for each package.
If a product becomes unavailable after an order is placed, we will review the situation and communicate the available options. If we cannot fulfill an order for which payment has been collected, we will arrange an appropriate refund.
11. Changes and Cancellations After Dispatch
Once an order has been dispatched, we may be unable to cancel it or change its shipping address.
If you no longer want an order that has already shipped, please contact us for guidance. Any return or refund request will be handled under our Refund & Return Policy and applicable law.
12. Contact Us
If you have questions about shipping, tracking, or delivery, please contact us:
Pro Boxing Store
Address: 440 E Colorado Blvd, Pasadena, CA 91101, United States
Phone: +1 (626) 793-3945
Email: info@proboxingstore.com
Website: https://www.proboxingstore.com/
When contacting us about an order, please include your order number so we can assist you more efficiently.